Return Policy

For Consumers only

You can return products purchased online within 14 days of receiving them. Products must be returned in the same condition as when they were delivered, without damages from unreasonable wear or tear.

To return your product, please follow the steps as outlined below:

  • Complete the standard return form below.
  • You will be contacted by customer service to arrange the collection of the products from your home. This collection is free of charge, except if you are not present at the location, date and time agreed upon with customer service, and a new date must be arranged to collect the products.
  • Once the products are returned and checked by our team, we will refund the amount of the purchase price within a period of up to 14 days.

We will proceed to refund to you the purchase price of the products within a period of fourteen (14) days following the receipt of your return form, using the same means used for the original purchase. The return products must be intact and whole, without marks or signs of unreasonable wear and tear. In the event of any damage, we may deduct from any reimbursement a sum equivalent to the loss in value of any of the products we supply.

Return Form

Name

Email

Phone

Address for pickup

City

State

Zip

Order Information:

Order Number

Date of Delivery

Reason for return

  • Product/package damaged
  • Product doesn’t fit the description/picture presented on the e-shop
  • Missing items/parts
  • Changed my mind about the product/do not need it anymore
  • The product does not fit my needs/expectations
  • Wrong product or item ordered
  • Wrong product or item delivered
  • The delivery time was too long
  • Product replacement
  • Other reason

List products being returned:

Quantity

Product

Price

Note

Signature

Typing your name or initials here will constitute as your electronic signature.

reCAPTCHA

Recaptcha requires verification.

protected by reCAPTCHA

Submit Return

JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

SunMonTueWedThuFriSat

311234567891011121314151617181920212223242526272829301234567891011